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FAQs

Quick answers to common questions. Concise and helpful.

General Question

Inquiries about various topics, answered informatively for your convenience.

What is Windows VPS Hosting?

A Windows VPS is a Virtual Private Server running Windows Server OS. Different versions are available, utilizing varying system resources.


What are the perks of using your Windows VPS Hosting for my application?

VPS Malaysia’s Windows VPS offers key benefits:
– Internet Connection Stability
– Power Redundancy
– Access from anywhere


Can I connect from multiple locations

Absolutely! You can access the VPS from any location or device using the same login details.


Where are the Windows VPS Servers and IPs located?

Our servers are located at CX2 Data Center, Malaysia, and the IPs are in Malaysia as well.


What kind of software or applications can I install?

You can install and run any desired software or application.


Can I upgrade to a higher plan in the future

Yes, you can easily upgrade to a higher plan without data loss or downtime. Our Windows VPS hosting upgrades are smooth and seamless.

What is Linux KVM VPS Hosting?

Linux KVM VPS Hosting utilizes Kernel-based Virtual Machine, a powerful hypervisor technology designed for Linux.


Does your server use SSD?

Yes, each Linux KVM VPS Hosting Plan is equipped with Enterprise Grade SSD.


Does backup service come with the SSD?

No, we don’t offer free backup service, but you can opt for the add-on Fully Managed Off-Server Backup (R1Soft).


What disk system do you use?

We use RAID 10 technology, known for its exceptional performance, prioritizing your satisfaction.


Do I get root access to my own server

Absolutely! You have full control over your server.


Can I reinstall a new OS template?

Certainly! Utilize the unlimited instant OS reinstall feature to load a new OS whenever needed.


Is web hosting compatible with Linux KVM VPS?

Yes, it is compatible, but you’ll need to set up and manage the control panel separately. Consider our Management Service add-on for assistance.


Do I get a Graphical User Interface with Linux KVM VPS?

No, Linux KVM VPS doesn’t include a GUI.


What kind of software or application can I install?

You have the freedom to install and run any desired software or application.


Can my plan be upgraded in the future?

Yes, you can easily upgrade your plan without data loss or downtime.


Where are the Linux KVM VPS Servers and IPs located?

Our servers and IPs are located in CX2 Data Center, Malaysia.

What is Linux VPS Hosting?

Linux VPS Hosting utilizes Linux-based operating systems on Virtual Private Servers. Linux OS is generally free and less susceptible to exploits.


Do you use SSD Disk?

Yes, all our plans include Enterprise Grade SSD storage.


What kind of disk system do you use?

We use RAID 10, offering superior performance despite the higher cost.


Can I reload a new OS template anytime

Absolutely, you have the freedom to reload a new operating system whenever needed.


Is backup service provided in SSD VPS?

No, we do not offer free backup service. However, you can opt for the Fully Managed Off-Server Backup (R1Soft) add-on.


Do I have access to a console for my VPS

Yes, you can access your Virtual Private Server through the built-in KVM console in your web browser.


Will I get root access to my own server

Certainly, you will have complete root access and control over your server.


Does Linux VPS come with a Graphical User Interface?

No, Linux VPS does not come with a Graphical User Interface.


Can I host a website with Linux VPS?

Yes, you can host a website, but you will need to set up and manage the control panel. Alternatively, you can opt for the Management Service add-on.


What kind of software or application can I install?

You can install and run any desired software or application on your Linux VPS.


Where are the Linux VPS Servers and IPs located?

Our servers and IPs are located at CX2 Data Center in Malaysia.


Can I upgrade to a higher plan in the future

Yes, you can upgrade to a higher plan anytime without worrying about data loss or downtime.

Do you sell worldwide?

Yes, VPS Server Host is a global seller of VPS.

What payment methods do you accept?

VPS Server Host accepts PayPal, Bitcoin & Altcoins, and Credit Card.

Is there any contract?

No contracts. Choose monthly, quarterly, semi-annual, or annual subscriptions. Test our service for a month and switch to an annual plan if you decide to stay.

Are there any hidden costs?

Absolutely not. All costs are transparently stated on our site. No hidden fees. The only additional cost may arise from exceeding bandwidth or disk space, with clear pricing on our platform.

Is there a trial period or money-back guarantee?

VPS Server Host offers a 30-day unconditional money-back guarantee. If unsatisfied, request cancellation within 30 days after signing up, and we’ll refund setup fees and monthly cost. Exception: no refund for prohibited activities (e.g., hacking, spamming) against our terms of service.

Why am I being redirected to another platform for my purchase and account management?

VPS Server Host (Forex VPS Host) is proud to operate under VPS Malaysia group. To ensure that our customers enjoy the highest standards of security and a seamless account management experience, all purchases and subsequent service management are conducted through the VPS Malaysia client area. This strategic integration is designed to provide you with unparalleled support, exceptional product performance, and robust security throughout your engagement with us.

Follow these steps:

  1. Login to your Client Area.
  2. Navigate to ‘Services’ > ‘My Services’.
  3. Select the service you wish to cancel.
  4. Click on ‘Cancel’.
  5. Choose either ‘Immediate’ or ‘End of Billing Period’ for the cancellation.
  6. Submit your request.

Note: If you made an error while canceling, please contact us via ticket before 6pm on the same day. Once the crons are activated, the service will be automatically terminated.

If you haven’t found the answers in our General FAQs, here are the options:

– Explore our Knowledgebase here.
– Check out our Blog here.
– Submit a ticket here.
– Engage in a live chat with us here.

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